Terms and Conditions

Introduction

Maeve Essentials specializes in handcrafted candles and is committed to providing high-quality products. These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content. If you do not agree with any part of these terms, please refrain from using our services.

Eligibility

By using this website, you confirm that you are at least 18 years old or have obtained permission from a parent or guardian to use our services. Maeve Essentials reserves the right to refuse service to anyone at any time for any reason.

Products and Services

• Maeve Essentials offers a variety of handcrafted candles. While we strive for accuracy in product descriptions and images, slight variations may occur due to the handmade nature of our products.
• We reserve the right to modify or discontinue any product at any time without prior notice.
• Limited edition or seasonal products may be available only for a specified duration.

Pricing and Payment

• All prices on our website are listed in Rupees and are subject to change without notice.
• We accept payments via online payment method. By completing a transaction, you authorize us to charge the specified amount to your chosen payment method.
• Taxes and shipping fees will be calculated at checkout.
• If a pricing error occurs, we reserve the right to cancel orders affected by incorrect pricing.

Order Processing and Shipping

• Orders are processed within 7-8 business days. Any changes or cancellations must be requested within 24 hours of placing the order.
• Shipping timelines vary based on location and selected shipping method. Estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect address input.

Returns and Refunds

• If you receive a damaged or defective product, please contact us within 2 days of delivery with proof of damage.
• Returns must be initiated within 7 days of delivery. Products must be unused and in original packaging.
• Refunds, if approved, will be processed within 3-4 business days through the original payment method.
• Sale items and custom orders are non-refundable.

Intellectual Property

• All content on this website, including images, text, logos, and product designs, is the intellectual property of Maeve Essentials.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

User Conduct

• Users must not engage in any activity that disrupts or compromises the security of our website.
• Fraudulent transactions, spam, or abusive behavior may result in account suspension or legal action.

Limitation of Liability

• Maeve Essentials shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
• Our liability is limited to the purchase price of the product in question.

Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.
• Continued use of our website following updates constitutes acceptance of the revised terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

• Email: muskangupta@maeveessentials.com
• Phone: +91 9028863843

Thank you for choosing Maeve Essentials!